Frequently Asked Questions

What Does Telic Empowerment Do?

Telic Empowerment is a 501 c(3) non-profit organization, founded by 4 moms, that provides free personalized disability resources, parent support, financial assistance, education, and advocacy to families of children and young adults with disabilities from the ages of 3-30, that live in state of Georgia. We empower our families to become advocates for themselves, connect with verifiable, dependable and accessible services, programs, and family supports in their community. With the help of our board, volunteers, established community partners, and sponsors, we educate the community and organizations on disability awareness, and equip our families with the tools and resources needed to access financial, independent living, educational, and health services. We do this through our parent support groups, community events, and workshops.

Who Does Telic Serve?

We serve families currently in the Greater Atlanta Metropolitan Area and surrounding counties, within the state of Georgia, that have a child or young adult with disabilities between the ages 3-30.

What Types of Services Do You Provide?

 All of our services are free to families with children and young adults with disabilities. We manage an extensive disability resource database that encompasses local organizations and businesses and provide customized support to families who contact us. These resources can be referred to families who request them by filling our resource request form. This form can be found at Request Resources – Telic Empowerment. We are always looking for organizations that cater to individuals with a disability to add to our resource database. We host disability-friendly inclusive community events throughout the year and a monthly Parent Empowerment Group (PEG) for parents with disabled children and young adults to fellowship with other families, learn about community services and supports and get educated and empowered. We also host parent workshops with a variety of topics that are designed to educate, empower, and encourage our families to advocate form themselves.

What Kind of Disability Resources Do You Offer?

Educational– for families needing IEP assistance, educational advocates, tutoring, schools and programs for special populations, understanding parent rights, public and private school requirements, etc.

Independent Living– for the special needs young adult that desires more assistance with becoming independent, resources include: vocational training and programs, transportation, supportive employment, day programs, etc.

Health– for families needing additional resources on: how to apply for waivers, Medicaid eligibility, finding medical services, medical equipment, support coordination, health centers, etc.

Financial– information on finding funding sources for services, respite, equipment, etc…money management for middle-income households that don’t qualify for Medicaid, money-saving options (food pantries, clothing closets, discount retailers, ect..) insurance needs.

Parents can find a list of general resources on our website at Empowering Families – Telic Empowerment, or request a customized disability resource by filling out our Resource Request form at  Request Resources – Telic Empowerment.  


How Do I Request a Customized Resource?

To request a resource for your child or adult with a disability please fill out the request resources form here. You can also visit our resource request page to fill out our form at Request Resources – Telic Empowerment.

How Does My Organization Join Your Resource Database?


 If you have an organization, that serves the disabled population, or provides a service that would be beneficial to families with children and young adults with disabilities and would like to be added to our database, please go HERE. You can also fill out the form to join our database at Be a Resource – Telic Empowerment. Once the from is submitted, your application will be reviewed and you will be contacted when your organization is approved to be added. 

Do You Offer Resources Outside of Your 4 Categories?

Our primary focus is to provide education and resources that will cover the basic areas of need for the special needs population we serve. We are only able to offer resources in these particular categories at this time, but strive to refer only reliable, up to date, and reputable organizations that are in agreement with our mission and standards. If you have an organization that provides a service or support to the disabled population that is not listed or does not fit into our categories above, please fill out form to be added to our database so we can review your service to determine if it would be appropriate. 

What Areas Do You Primarily Serve?

We primarily provide services for the underserved areas of all Greater Metro Atlanta counties and surrounding, in the state of Georgia.

I Live Outside of Your Service Area, Can You Still Assist Me?

At this time, we are unable to effectively serve individuals and families living outside of the Greater Atlanta Metropolitan area counties and surrounding, within the state of Georgia, due to the limited amount of resources and partnerships that we currently have outside of our service area and the state of Georgia, however, we will not turn any family residing in the state of Georgia away that requests our help. We will attempt to refer you to another local organization that can assist if you are outside of our service zone and recommend you contact your local community service board, Parent to Parent of Georgia, or the GA. Department for Behavioral Health for resources and assistance.

Where Are You Located?

We do not currently have a physical location, but we are founded and based in Rockdale County, Georgia and serve residents that live in the Greater Atlanta Metropolitan counties and surrounding. Most of our in-person events are held in Rockdale and Dekalb county but we are currently striving to strategically place ourselves within the communities that we serve. Our goal is to be easily accessible to the public through our online site and by hosting our parent support groups, workshops, and community events, in public venues. To locate us, please follow our social media pages on Facebook and Instagram or check our Programs and Events calendar.

Do You Include Transportation Resources?

Yes! We have resources for transportation.


What Disabilities Are Included?

We serve families affected by many primary disabilities. This includes, but is not limited to: physical disabilities, hearing and visual impairments, intellectual and learning disabilities, developmental delays, epilepsy, ADHD, and autism. We are an inclusive community. Telic does not serve children and adults that have been diagnosed with all mental health conditions, or medical illnesses, but only those that are included in IDEA.

What Do You mean by Disability and Special Needs?

There is such a negative stigma around the word “disability” and “special needs”. Telic is here to help you shake off the shackles of those labels. The term disability is more of a legal term, that assists you in getting services, more access to resources, and a better understanding of how to navigate your experience more successfully. It is not your identity. Here at Telic, we understand that your children and young adults are individuals, and are not defined by your disability or special need. We help empower and educate families to be self-advocates and effectively access their needs. For more information on understanding special education, please refer to this website.

How Can I Contact Telic?

You can reach us via email at, by phone, at 678-487-7654, or view our contact us page. You can also follow us on social media @TelicEmpower on Facebook, Instagram, and Twitter.

When Are You Open?

Our phone lines are open from the hours of 9am-1pm, Mon-Fri. The best way to reach our staff is via email at Our email accounts are monitored Mon- Fri. We are closed on Sundays, all major federal holidays, November 23-26, and December 23-Jan 3. 

How Can I Become a Sponsor?

We love all of our corporate and individual sponsors!! Your monetary sponsorship is needed to fund all of our programs and services, since all of our programs, services and events are typically free to the public. There are many ways to do that! You can make a one-time or recurring monetary donation in one of our giving levels as part of our 2023 Giving Campaign and join our Telic tree of supporters! At Donate Now | Friends of Telic by Telic Empowerment (, both corporate and individual sponsors can learn about sponsorship levels and how to become a Friend of TELIC!  Corporate sponsors can learn the perks of sponsorship! At Resources for Organizations – Telic Empowerment , organizations can discover how to support specific programs and the benefits of partnership with TELIC.

If you are interested in sponsoring a specific event by donating a specific service, tickets, in-kind donations and other gifts that are not monetary, please email us at



How Much Do You Charge for Services?

We aim to keep all of our resources and support groups completely FREE of charge to the public. We rely heavily on grants, corporate sponsors, and generous donations to fund our programs and events. Any organizations that are not currently our partners but would like to request a TELIC representative to speak at an event will be asked for a monetary donation of your choosing to our organization in lieu of any forms of payment for our participation.

What Kind of Donations Do You Accept?

We accept monetary donations, in-kind donations in the form goods or services, or gift cards, tickets or items that can be raffled or auctioned off at our outreach and charity events for families!

Please make your monetary donation online via our donate page.  Telic also has opened up an online store that allows you to purchase customizable clothing and accessories for the whole family! A percentage of each percentage supports Telic’s programs and services! If you follow us on Facebook, we host various fundraisers throughout the year that could use your monetary support! So follow us @TelicEmpower on Facebook or Instagram and @telicempowerment on LinkedIn. 

Our 2023 Giving Campaign has just begun and we would love for you to become a FRIEND of TELIC today by becoming a recurring donor or giving a one-time donation at one of our giving levels! Every dollar donated goes to families with children and young adults with disabilities. You can directly support our programs and services or a family in crisis that needs emergency funds through our Telic Cares Fund. Learn more at Donate Now | Friends of Telic by Telic Empowerment ( 

How Do I Become a Volunteer?

We happily welcome volunteers at our events, workshops, trainings, and outreach events to greet our attendees, interact with attendees at our information tables, and assist families at our events. If you are interested in becoming a volunteer, indicate your interest on our Volunteer Opportunities page. We look forward to working with you!

What programs and events do you offer?

Telic offers monthly programs, yearly inclusive community events, special events and parent workshops. Please find a list of our main programs at Empowering Families – Telic Empowerment.

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